Before shipping any bottle, both sellers and buyers should be fully aware of the local rules and regulations for sending or receiving alcohol. These rules can vary by country and may change without notice. In addition, courier companies have their own restrictions that can differ from one provider to another and may also change at any time.

Because of this, Whiskybase does not provide specific information about countries or courier companies. We encourage all users to verify the most up-to-date rules before arranging any shipment.

TABLE OF CONTENTS

• 1. Know your responsibilities as a seller
• 2. Key considerations for EU shipping
• 3. Packaging and labeling
• 4. In case of loss or damage
• 5. Summary

1. Know your responsibilities as a seller

When choosing the countries you are willing to ship to, it is your responsibility as a seller to check the regulations of the buyer’s country regarding the import or delivery of alcohol by mail or courier.

If you are unsure about the rules or prefer not to ship due to courier limitations, you can list your bottles as “available for local pickup only.” This way, you can still sell the bottle, but the buyer must collect it in person.

Note: Not confident about shipping a bottle to a buyer? You can always select the option “available for local pickup only" and keep the bottle safely with you until the buyer is able to pick it up. 

2. Key considerations for EU shipping

Shipping alcohol within the European Union (EU) is often less complex than international shipping, but there are still important points to keep in mind:

• Private-to-private alcohol shipments are generally discouraged by most major couriers unless they are handled through business accounts or declared under “collectible,” "gift," or “glassware” terms.

• Some couriers, such as DPD and GLS, explicitly prohibit alcohol shipments in their terms of service unless they have approved your business in advance. It is up to the courier company to agree to handle your shipments and to determine under which conditions they can be accepted.

• When shipping within the EU, customs declarations are not required, but packaging must still meet courier safety standards.

• If your parcel crosses EU borders (for example, from the EU to the United Kingdom, Norway, or Switzerland), customs and excise duties may apply.

Always keep proof of postage and tracking information, and make sure the recipient’s details are correct and complete.

Note: Shipping a bottle outside the EU? You can read more about this here. 

3. Packaging and labeling

If you decide to ship a bottle, make sure that the packaging and labeling meet both national and courier requirements. Proper packaging is essential to protect your bottle and ensure safe delivery.

For detailed guidance on how to prepare your parcel, see our article Pack and ship your bottles safely.

4. In case of loss or damage

Whisky bottles are valuable and fragile. Most couriers offer limited compensation for glass or liquid contents, especially if shipped without an approved “alcohol” agreement. Always read the insurance policy carefully before shipping and keep documentation of the parcel’s contents and condition.

5. Summary

• Always check local laws and courier policies before shipping.

• Clearly communicate your shipping terms and limits on your Whiskybase shop page or directly to the buyer.

• When in doubt, use the local pickup option to avoid potential shipping issues.

• Keep receipts, tracking details, and photos of your package for reference.