Selling whisky on the Whiskybase Marketplace is as smooth as enjoying a great dram. 

This guide walks you through creating your seller profile, adding your bottle for sale, and completing your first safe and successful transaction.

TABLE OF CONTENTS

• 1. Set up your Seller's Profile
• 2. Add your bottle to the Marketplace
• 3. Choose how to sell your bottle and set your price
• 4. After your bottle is sold 
• 5. Ship the whisky
• 6. Buyer confirmation and getting paid
• 7. Rating the buyer
• 8. Remove the sold bottle from your personal collection.

1. Set up your Seller's Profile

Before you can list a bottle, you must create and verify your seller's profile.

1. Click your profile name in the top right corner and select "Edit Profile."

2. In the left-hand menu, click "Market," then open "Setup my selling account." 

3. Complete the onboarding steps:

   • Enter your contact and address details.

   • Confirm your identity by verifying your phone number.

   • Create a wallet by connecting a payment provider:

     • EU users: Stripe

     • Users outside the EU: PayPal

   • Configure shipping. Specify your shipping destinations and shipping rates

     • For more details about how to set up shipping rates, see Set up shipping rates.

FAQ: Why do I need to verify my details?
Verification helps maintain a safe and trustworthy marketplace. Only verified sellers can receive payments.

Example of the marketplace seller profile form showing required details for verification.

2. Add your bottle to the Marketplace

You can add your bottle in two ways:

OPTION	HOW IT WORKS
From the bottle's page	Go to the bottle’s page in the Whiskybase database and click "Sell on the Marketplace" You can find the database search tool here.
From your seller's dashboard	Go to Marketplace → Sell a whisky. Search by brand, bottler, or vintage, or enter the Whisky-ID, barcode, or URL. Once you find the correct bottle, click on "sell."

Example of the Sell a whisky tab where you will be able to find the correct bottle that you want to sell.

After selecting your bottle, fill in the required details:

• Condition of the whisky – state of the bottle, fill level, seal, and packaging. 

  • Learn more about how to determine the conditions of your whiskies here. 

• Add some pictures - upload clear images from several angles of both the bottle and the box(if one is included). 

• Extra info – describe flaws or unique features, for example:

  • “Label is torn 2 cm in the right-hand corner.”

  • “Seal is slightly damaged.”

  • “Original signature of distillery manager on label.”

• You can also use the personal reference field to add a unique code that will show up on the order page.

Honest descriptions help prevent misunderstandings and strengthen your seller reputation. Buyers can rate you after each sale, and a strong rating helps future sales.

Tip: Add clear, detailed photos to avoid misunderstandings and increase trust with buyers. 

3. Choose how to sell your bottle and set your price

After entering the bottle details, select how to sell it and set your price.

FAQ: Can I change my price later?
Yes. Edit your listing any time before it is sold in My Marketplace → Whiskies.

4. After your bottle is sold 

When your bottle sells:

• In a Direct Sale, the buyer adds it to their cart and pays through his/her preferred method.

• In an Auction, the highest bidder wins and pays after being notified.

You will receive a confirmation as soon as payment is completed.

Track your sales under My Marketplace → Dashboard.

5. Ship the whisky or arrange pickup

First, it’s important to fully understand the risks associated with shipping bottles of whisky. We strongly recommend reading this article before sending any bottles: General shipping advice for whisky bottles

You can also offer local pickup when listing your bottle. Nearby buyers can collect it in person, avoiding shipping risks and costs. Always use the order page to arrange and confirm the handover. 

After payment is confirmed, ship the bottle as soon as possible. Fast, safe delivery improves your seller's reputation. 

Packing and wrapping:

• Use a sturdy box with enough padding so the bottle does not touch the sides.

• Wrap the bottle in bubble wrap and fill empty spaces with soft material.

  • If the bottle has its original box or tube, ensure it cannot move inside. Wrap both together carefully.

• Close securely with strong tape and mark the top with arrows.

• Do not write “whisky” or other identifying words on the box.

• Make sure the address label large and easy to read.
  • Add the buyer’s telephone number for the courier.
  • Include your return address.

Want to learn how to properly pack your bottle for shipment? You can find a more detailed article here.

Registered and insured mail:

• Always ship the bottle with registered and insured mail. Confirm that the declared value is fully covered and check for restrictions. 
  • This is extremely important in the event that the bottle gets damaged or lost during transit. 
• Add the complete and functional tracking code on the order page (click “Ship order”). 
• The buyer can then follow the shipment. 

6. Buyer confirmation and getting paid

When the bottle arrives, the buyer can accept or decline the order. After delivery, the system will automatically send three reminder notifications to the buyer, prompting them to take action and confirm the order status.  

As stated in the Marketplace Terms and Conditions, the buyer has seven days from the delivery date to approve or decline the order. 

Rest assured, your payout is guaranteed. If more than seven days have passed since the successful delivery and you have not received any response from the buyer, please contact our team by opening a support request here or sending an email to support@whiskybase.com.

Once the buyer accepts the order through the platform, the payment is released automatically to your connected payment provider (Stripe or PayPal).

If the buyer cancels the order, the bottle must be returned to you. How refunds or costs are handled depends on the reason for cancellation. For full details about cancellations, go to the following article.

7. Rating the buyer

After receiving payment, rate the buyer to complete the transaction.

You can rate from 1 (low) to 5 (high) for:

• Payment – how quickly the buyer paid.

• Troubleshooting – how issues were handled.

• Agreements – whether the buyer followed what was agreed.

Once your rating is submitted, the transaction is officially complete. Learn more about how feedback and ratings work on the marketplace. 

8. Remove the sold bottle from your personal collection.

Once your bottle is sold, please make sure it is archived and not available in the marketplace. 

Next article: Set up your shipping rates – Learn how to define your shipping zones, delivery methods, and costs for your marketplace.